We've rebranded our business and changed our name to Aviso Marine and Logistics.

From Saturday, 30th November 2024 your services will be provided under a new entity: Aviso Broking t/as Aviso Marine and Logistics.

This change brings with it exciting new opportunities to both our people and to you, our customers.

Why did we change?

Scale provides more opportunities to innovate and develop and in an evolving marketplace, it is important for us to stay ahead of the game by investing in our capability and development of market leading practices.

To help unlock this potential we have recently joined forces with Aviso Broking and going forward, our activities will occur under the new entity and division as Aviso Marine and Logistics.

Visit our new website:

What has changed?

You will notice our existing logo will be replaced by our new Aviso Marine and Logistics logo on all new documentation from 30th November 2024. After that date, any new financial services will be provided under Australian Financial Services License No. 239041 through Aviso Broking and in accordance with the Aviso Broking – Financial Services Guide (FSG). You have now landed on our new website as Aviso Marine and Logistics, we welcome you to save the URL: https://avisoml.com.au

View the Aviso Broking – Financial Services Guide (FSG)

What has not changed?

There will be no changes to your existing insurance policies.

Important Information

If you wish to contact Australian Risk Applications Pty Limited  about any services provided to you prior to 30th November 2024 (including complaints), please see below for details of Australian Risk Applications Pty Limited.

Australian Risk Applications Pty Limited Company & Contact Details:

AFSL Number: 228991
ABN: 72 078 765 321

Suite 401, Level 4, 12 Mount Street, North Sydney, NSW 2060

Phone:+ 61 2 9007 2491

Please note, we will still be able to receive emails sent to our existing address in the short term.

If you wish to obtain a copy of the previous Australian Risk Applications Pty Limited – Financial Services Guide (FSG), please contact us on 02 9007 2491

FAQs

Please find below some frequently asked questions which may answer some of your queries:

No. Everything remains the same for you and your current insurances.

Your account manager contact will not change; however, our email addresses will change. We will reach out to you again soon from our new email address, with our updated contact details. What won’t change is the excellent service and response times you have come to enjoy. As of 30 November 2024 your services are provided under Aviso Broking Pty Ltd t/as Aviso Marine & Logistics – ABN 44 010 468 818, under AFSL No 239041.

No. All existing policies issued under the Australian Risk Applications Pty Limited name and old logo will still be valid and effective.

Quotes accepted on or by Friday November 29, 2024 will be bound and invoiced by Australian Risk Applications Pty Ltd (ABN 72 078 765 321, AFSL 228991). Quotes accepted by you on or after Saturday 30 November 2024 will be bound and invoiced by Aviso Broking Pty Ltd (ABN 44 010 468 818, AFSL 239041). There will be no change in the policy that has been quoted.

Quotes bound by Australian Risk Applications Pty Ltd (ABN 72 078 765 321, AFSL 228991) will transfer to Aviso Broking Pty Ltd (ABN 44 010 468 818, AFSL 239041) on their next renewal.

Where we have told you your policy will be under a binder:

BHSI
From 30 November 2024, Aviso Marine and Logistics will be authorised under binder by Berkshire Hathaway Specialty Insurance Company to issue, vary, renew, dispose/cancel your annual marine cargo policy, cargo-single transit policy or annual carriers load policy on behalf of Berkshire Hathaway Specialty Insurance Company as if we were them. When Aviso Marine and Logistics does this, it is acting on behalf of the insurer and not for you.


NTI
From 30 November 2024, Aviso Marine and Logistics will be authorised under binder by NTI Limited to issue, vary, renew, dispose/cancel your marine cargo policy on behalf of NTI Limited as if we were them. When Aviso Marine and Logistics does this, it is acting on behalf of the insurer and not for you.

No, our address will remain as:

Aviso Marine & Logistics
Suite 401, Level 4,
12 Mount Street,
North Sydney, NSW 2060

If you wish to make a complaint about any services provided to you by Australian Risk Applications Pty Limited prior to 30th November 2024, contact us at the details below. We will try and resolve your complaint quickly and fairly. If your complaint is not satisfactorily resolved within seven (7) days, please contact us in writing via email compliance@avisobroking.com.au or on 1300 908 404. Aviso Broking is a member of the Australian Financial Complaints Authority (AFCA). If your complaint cannot be resolved by us to your satisfaction, you have the right to refer the matter to AFCA. AFCA can be contacted at: Postal Address: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC 3001 Ph: 1800 931 678 Fax: 03 9613 6399 Email: info@afca.org.au Website: www.afca.org.au

Australian Risk Applications Pty Limited 

AFSL Number: 228991
ABN: 72 078 765 321 

Suite 401, Level 4, 12 Mount Street, North Sydney, NSW 2060 

Phone:+ 61 2 9007 2491

Please note, we will still be able to receive emails sent to our existing address in the short term.

Please contact our office or your account manager anytime and we will assist.

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